Approved after being
turned down.

Hurdles that stop most deals

For this Glens Falls buyer, the path to approval wasn't a straight line. There were hurdles - the kind that make a lot of lenders shrug, stop returning calls, and quietly let a file die. When that happens, buyers are often left thinking homeownership just isn't in the cards for them.

Work the problem, don't walk away

Brian's approach is the opposite. A complication isn't a stop sign - it's the job. He and the New American Funding team dug in, worked through each obstacle methodically, and kept the buyer and his wife informed and reassured the whole way.

That takes two things most lenders won't give: patience, and persistence. It also takes the willingness to pick up the phone and explain what's happening, so the family never felt like they were in the dark.

A "no" somewhere else became a "yes" here

The loan was approved, and the family got their home. What could have been another dead-end became a set of keys - because someone was willing to do the work.

It's a story Brian's clients tell again and again. As one Capital Region buyer put it after being blown off by other lenders: "then I ran into Brian." When other lenders say no, that's exactly when Brian goes to work.