Behind every five-star review is a real Capital Region family who got to the closing table. Here are a few of their stories - the tight timelines, the second chances, and the promises kept.
Every file is different. The one constant is getting you home. Each story below is drawn from a real client's own words.
"Brian went above and beyond with his team to get me in my new home in less than 30 days! When he said 'I got u,' he really did."
"The NAF team worked with me in spite of hurdles to get my loan approved."
"After a terrible experience with another credit union, Brian really helped us out. Everything was done and we were signing papers in 31 days! Easiest refi ever."
"My wife and I recently purchased a home and property in upstate NY with the guidance of Brian Marchand. Not knowing the entire process, particularly financing, his help to us was immeasurable."
"As first time home buyers, the experience was obviously overwhelming, but this team made the process so much smoother. Everyone was always accessible and quick to respond."
"My wife wore the 'I got you' bracelet until the day we closed! It was nice knowing that we had someone in our corner."
"Brian and his team were awesome to work with and really helped me with a pretty complicated process. Can't recommend them enough!"
"I had an incredible experience working with Brian and his team! He went above and beyond to secure the best rate for my new home, and his communication throughout was excellent."
Whatever the hurdle - a tight timeline, a past denial, a tricky property - it's worth a conversation.